Recasting a Chase Mortgage: Complete Walkthrough

By Ivan Stamenov Updated May 15, 2026

Quick answer: Chase allows mortgage recasting on most conventional loans for a $150 fee, among the lowest in the industry. The minimum lump sum is typically $10,000. Processing takes 30–45 days. Submit the request through your secure messaging in the Chase mortgage portal or by calling Chase Home Lending Customer Service at 1-800-848-9136. FHA, VA, and USDA loans serviced by Chase generally cannot be recast.

Calculate your Chase recast →

Eligibility

Chase recasts are available on:

Conventional fixed-rate loans: Yes, virtually all
Conventional adjustable-rate mortgages (ARMs): Generally yes during the fixed-rate period
Jumbo loans: Yes, but minimum lump sum increases to $25,000–$50,000 (varies)
FHA loans: No
VA loans: No
USDA loans: No

You also need:

Zero late payments in the last 12 months
Loan in current good standing (no active forbearance, modification, or bankruptcy)
Lump sum of at least $10,000 ($25K+ for jumbo)

Fees and minimums

Item	Amount
Recast fee	$150
Minimum lump sum (conventional)	$10,000
Minimum lump sum (jumbo)	$25,000–$50,000
Processing time	30–45 days

The $150 fee is one of the lowest among major US lenders. Wells Fargo and BofA charge $250.

Verify current fees and minimums with Chase before initiating, since these can change.

The 8-step Chase recast process

Step 1: Confirm eligibility (Day 0)

Log into chase.com mortgage account or call 1-800-848-9136 (Chase Home Lending Customer Service, Mon–Fri 8am–10pm ET, Sat 8am–6pm ET).

Confirm three things:

Your loan type allows recasting
You have no late payments in the last 12 months
The current minimum lump sum and fee for your specific loan

This call takes 10–15 minutes and prevents wasted effort if your loan turns out to be ineligible.

Step 2: Request the recast form

Chase’s recast request form is loan-specific and not available as a generic download. Ask for it in one of three ways:

Through chase.com: Log in → Mortgage → Secure Message Center → “Request Mortgage Recast Form”
By phone: Call 1-800-848-9136 and request the form be mailed or emailed to you
In branch: Some Chase branches can pull the form (results vary)

The form is usually 2–3 pages. Read it carefully. Instructions vary by loan vintage.

Step 3: Prepare your lump sum (Day 1–7)

Chase accepts lump sum payments via:

Wire transfer (preferred for amounts >$25K). Get wire instructions from Chase, not from third-party sources
Cashier’s check (acceptable for any amount). Mail to the address on the recast form
electronic bank transfer from a Chase deposit account (works for amounts <$25K)

Chase generally does not accept personal checks for recast lump sums above $10,000 due to clearing time requirements.

Critical: When you send the lump sum, designate it explicitly as “principal-only payment for recast”. Without this designation, Chase may apply it to your next regular payment instead.

Step 4: Submit the package (Day 7–10)

Send these together:

Signed recast request form
$150 fee (separate check or wire)
Lump sum payment (wire or check)

If submitting via secure message in the Chase portal, upload all documents. If mailing, send via certified mail with return receipt.

Step 5: Confirm receipt (Day 14)

Call Chase or check your secure message inbox to confirm receipt. If not acknowledged within 14 days of submission, follow up immediately. Lost paperwork at this stage is the #1 cause of Chase recast delays.

Step 6: Verify lump sum was applied to principal (Day 14–21)

Log into chase.com and check that your principal balance dropped by the lump sum amount. The recast itself is not yet processed, but the lump sum should be visibly applied.

If the lump sum shows up as “future payment” or “extra payment” instead of principal reduction, call immediately. This needs to be fixed before the recast can be approved.

Step 7: Receive new payment notice (Day 30–45)

Chase will send a new payment notice (paper letter and PDF in your account). Verify:

New monthly principal and interest payment matches what you calculated
New payment effective date
Term is unchanged
Rate is unchanged

If anything looks off, call Chase before the new payment is due.

Step 8: First reduced payment

Your new lower payment takes effect on the first payment due date after the recast finalizes. Update your autopay if you have it set up; Chase typically auto-adjusts autopay amounts but verify.

Worked example: Chase recast math

Megan has a $375,000 Chase mortgage at 5.875%, 26 years remaining. She received a $60,000 inheritance and wants to recast.

Pre-recast:

Balance: $375,000
Monthly principal and interest: $2,374
Total remaining interest if she changes nothing: $367,000

Post-recast:

Balance: $315,000 ($375K − $60K)
Monthly principal and interest: $1,994
Monthly savings: $380
Fee: $150
Fee payback: <1 month

vs. Just make the $60K extra payment without recasting:

Balance: $315,000
Monthly principal and interest: $2,374 (unchanged)
Loan ends ~5 years early
Total interest saved: $98,000 more than the recast scenario

For Megan: if she values monthly cash flow ($380/month), recast. If she values fastest payoff ($98K interest saved), just make the extra payment without recasting. Both are legitimate goals.

Common Chase recast issues

“My lump sum was applied to future payments.” This is the #1 issue. The fix: call Chase, ask for the payment to be re-applied to principal as part of the recast request. Usually fixable in 5–10 business days.

“My recast was denied because of a late payment.” Chase strictly enforces the 12-month on-time payment rule. If you’ve had any late payment in the last 12 months, you’ll need to wait until 12 consecutive months of on-time payments have passed.

“My loan modification disqualified me.” If you went through a loan modification (HAMP, COVID-era forbearance, or any other modification), Chase typically excludes you from recasting until a seasoning period passes. Confirm with Chase before assuming eligibility.

“My ARM rate just adjusted.” If your Chase ARM just adjusted to a higher rate, recasting will lock in the higher rate at the new lower balance. The mechanics still work, but make sure you’ve considered refinancing instead.

Alternatives to a Chase recast

Before paying the $150 fee:

Run the math vs. just making the $X extra principal payment without recasting. See our recast vs. extra payment guide.
Run the math vs. refinancing (if rates are below your current rate). See our recast vs. refinance guide.
Run the math vs. investing the lump sum. If your Chase rate is below 4.5%, the math may favor keeping the mortgage and putting the lump sum into safe yield instead.

The $150 fee is small enough that it’s rarely the deciding factor. But the strategic question (recast vs. alternatives) matters a lot.

Chase Home Lending contacts

Customer Service: 1-800-848-9136
Hours: Mon–Fri 8am–10pm ET, Sat 8am–6pm ET
Online portal: chase.com → Sign in → Mortgage
Mailing address: Provided on your specific recast form (varies by loan servicing center)

Always confirm contact information directly with Chase before sending sensitive documents or wires.

FAQ

Can I recast a Chase home equity loan or home equity line of credit (HELOC)? No. Recasting is for primary mortgage products. Chase home equity products work differently and don’t have a recast option.

Does Chase require an appraisal for recasting? No. That’s one of the main differences vs. refinancing. No appraisal, no underwriting, no title work.

Can I recast online without calling Chase? Partially. You can submit the request and supporting documents through the Chase secure message center. But most homeowners benefit from a 10-minute initial confirmation call to verify eligibility before submitting.

How many times can I recast my Chase mortgage? Chase generally allows one recast per 12-month period. There’s no specified lifetime limit, but each recast incurs a separate fee.

Last updated: April 2026. Information based on publicly available Chase servicing policies as of session date. Verify all details with Chase directly before initiating a recast, since their specific terms can change. RecastCalc is not affiliated with Chase or JPMorgan Chase & Co.

About the author: Ivan Stamenov is the founder of RecastCalc and operates Marcon Groupe LLC.